Additional Features and Capabilities:

(1) The Customization button provides the possibility to set additional settings on the System Alerts Notification functionality.

(2) The Mute button helps you to mute the sound notifications.

(3) The Notification button opens the list with all recent errors which were recorded for all the systems within the monitoring dashboard.

(4) Group By button provides a possibility to change the system grouping according to the current status.

(5) With the Edit view button you can hide unnecessary systems or groups from your monitoring dashboard.

System Tile

Each system is displayed as a clickable tile.

Each tile provides necessary information for monitoring the system overall status.

(1) System Description
     Defines the system name.

(2) System Type
    Defines the system type.

(3) System Status
     Explanation in the figure:

(4) KPI Trend

(5) KPI Value + Unit

(6) KPI Description

New Alerts Notification Pop-Up

When a new error occurs on one or more systems a new pop-up appears in the bottom left corner in the screen (1) and you hear a sound which informs about the appearance of a new alert.

The pop-up displays the ID of the system in which the error occurred (2). The pop-up closes with the first click on the screen (you can click on a button or in an empty space on the screen).

The dashboard also includes a customization level for the pop-up and the sound functionality. The information is located below in the chapter "Alerts Notification Customization". 

Available customization:

1. Pop-up can be switched off
2. Sound can be muted
3. Volume can be changed
4. There are 8 different sounds from which you can choose

Alerts Notification Pop-Up

You can see all the errors and notifications which appeared in the systems through the Notification button which is in the left bottom corner.

By selecting it, you open the error message dialog. All messages are shown as a list. (ascending)

(1) All messages are shown in the first tab.

(2) All messages are divided by their type and accessible by clicking the special tab.

(3) With Close button you can close the dialog.

(4) Message Type and System Name.

(5) You can navigate to the message detail view in each row.

Message Detail View

(1) Navigation back to the message list

(2) Message type, System Name, Message description.

(3) Close dialog.

Alerts Notification Customization

Group By Status View

Overview:

To group systems by their status, press the Group By button which is located in the footer of the window (1) and choose "System Status" option from the menu (figure below).
The grouping which is chosen is marked as disabled.

You navigate to a similar view, where all systems are grouped by statuses, starting with systems which have an "Error" status at that time (1) and are grouped under the "Error" group.

To navigate back you may choose the same navigation through the Group By button with the "System Group" option. 

Edit View

Overview:

To enable the customization level, press the Edit View button which can be found in the footer of the window (figure below).

Customization View

The window appears with additional elements.

(1) Add/Hide group button allows you to add or hide groups from the initial view.

(2) Show/Hide Systems button allows you to show or hide systems from the initial view.

(3) Cancel button closes the customization view and displays the initial view.

In the customization level the tile's functionality is locked.

Show / Hide Groups

Pressing the Add/Hide group button opens a new dialog box where you can select a group.

•  To find a particular group in the list you can use the "Search field". It displays you all the systems which contain the input from the "Search field".
• To hide a group you must uncheck the checkbox. To show a group you should check the checkbox.
• OK button applies all the changes in the view.
• Cancel button closes the dialog.

Show / Hide Systems

Same functionality is implemented for the Show/Hide Systems button which opens a new dialog in which you can select a system.

• To find a particular system in the list you can use the "Search field". It displays you all the systems which contain the input from the "Search field".
• To hide a system you should uncheck the checkbox. To show a system you must to check the checkbox.
• OK button applies all the changes in the view.
• Cancel button closes the dialog.

System Detail view

Selecting a system tile directs you to the second level of the Cockpit where you can observe a specific KPI which is assigned to the system.

To navigate back to the monitored system view, select the System Selection button located in the header.

Under the header you can see the tab-menu with a possibility to choose from one of the particular categories such as "Alerts", "Data Management", "User behaviour" or "System health".

You can choose one of the displayed categories (e.g. "Data Management") to review the results.

List of available tiles present in your installation depends on the Insights version, installed Insights modules and other Datavard products.

_{Data management analyses tiles}

_{User behaviour analyses tiles}

_{System performance analyses tiles}

Click on in top right part of the window to return to the monitored system view. 

Alerts Tab

The first tab 'Alerts' displays you all the alerts, which are currently present in the system, with additional information as is type and the time of alert start and end. Displayed are all alerts that occurred in last 24 hours.

The 'Comm.' (Comments) column in the table provides information about the alert from Datavard Insights e.g. if the IT support is already working on this error.

The column 'Type' shows, if alerts are closed or open. 

At the beginning are displayed alerts where the KPI value is longer above the threshold. 

To check more KPI details, click on the navigate icon, which directs you to the Fiori Monitoring view with the KPI. For a detailed description of this function see the section (DI-1805) Monitoring analyses.

See Appendix G for more information about alerts.