(DI-2205) Advanced Alerting

Owned by SNP
May 02, 2022

To set an alert notification in the cockpit, go to Settings > Monitoring settings > Alerts > select Alert > Notification.

You can be notified about an alert occurrence by email or by message in SAP Business Workplace. This can be set in the Alert notification category of this screen. Following fields must be filled:

  • System ID
  • Profile
  • Recipient address – the email address or username from the SAP system can be specified.
  • Type of notification – determines the notification method. Possible values are:
    • E-mail – notification is sent to the email specified in Recipient address. The maximum number of characters for an e-mail address is 80, including the domain.
    • SAP Office message – notification is sent to the SAP Business Workplace for a user who is specified in Recipient address field.
    • Private distribution list – notification is sent to all addresses defined in SAP Private Distribution List (transaction SO15 or button Distribution list in CrystalBridge® Monitoring toolbar).
    • Shared distribution list – notification is sent to all addresses defined in SAP Private Distribution List (transaction SO15 or button Distribution list in CrystalBridge® Monitoring toolbar).
    • BAdI processing - recipient address is treated as defined in your BAdI implementation and the notification will be sent according to the implementation settings. When you select "BAdI processing" as a type of notification but BAdI ID is not specified, then the Recipient address will be used as the notification email. 
  • BAdI ID – [optional] ID, which will be used for filtering of BAdI call. You can create your own BAdI for notification using BAdI implementation /DVD/MON_BADI_DEF_EVENT. Each BAdI implementation has to define the filter, which is also used for determining explicit calls of the BAdI for processing of notification. Default BAdI implementation used for notification has an initial BAdI ID.
  • Alert notification – determines the period for sending notifications. Possible values are:
    • At first occurrence – notify when an alert occurs for the first time
    • At next occurrence – notify each occurrence of an alert
    • At end of alert – notify when an alert is completed 

                   

                       Alert notification 

Alert definitions with threshold values and KPI associations are possible also directly from the cockpit. KPI tree and chart provide the functionality to set up thresholds from the context menu. You can find more details under the chapter Insights Monitoring Cockpit (section System and KPI Tree and Working Tabs). But you still have to set up "Alert notification" settings manually as shown in the figure above.