(Glue-2105) Q: I have a failed load. How can I perform troubleshooting?

Owned by SNP
May 13, 2021
2 min read

The first step is to check a job log available in every running background job in transaction code SM37. This information is also saved in the application log and accessible from the manage screen of the extractor.

If the error is related to the Java process, more detailed logs are available in the program /DVD/SM_HIVE_DISPLAY_JAVA_LOG.

Depending on the nature of the failure more information could be accessed in various areas of SAP and Hadoop:

  1. SAP - Web logs (SMICM) for HTTP communication (data transfer)
  2. SAP - ABAP errors in ST22 (data transformation)
  3. SAP - Work process information in SM50/SM66 (data transformation and transfer)
  4. Hadoop - HttpFS logs for HTTP communication (data transfer)
  5. Hadoop - Hive/Impala logs for the ingestion process from staging HDFS into Hive/Impala


The complete application logs together with the basic information about the SAP system can be downloaded in the form of a .zip file.

You must specify starting from which date and time you want to download the logs, specify a target destination and proceed.

Each .zip file contains the following information:

  • System information (SAP release, Operating system, Database, System components, and Application servers)
  • List of transports imported on the system
  • ABAP Dumps
  • Information about scheduled and failed jobs
  • Glue application logs