Screens

1. Main view

   1. Default View

      1. Overview
      2. Additional Features and Capabilities
      3. Alerts Notification Functionality
      4. System Tile
      5. Alerts Notification Pop-Up
      6. Alerts Notification Customization

   2. Group By Status View

   3. Edit View

      1. Show / Hide Groups
      2. Show / Hide Systems

2. System Detail View

   1. Alerts Tab 

   2. System Analysis Group Tab

1. Main View

a. Default View

...

When a new error occurs on one or more systems a new pop-up appears in the bottom left corner in the the screen (1) and the user hears a sound which informs about the appearance of a new alert.

The pop-up displays the ID of the system in which the error occurred (2). The pop-up closes with the first click on the screen (the user can click on a button or in an empty space on the screen).

...

(5) The user can navigate to the message detail view in each row.

Message Detail View

(1) Navigation back to the message list

(2) Message type, System Name, Message description.

(3) Close dialog.

Alerts Notification Customization

b. Group  Group By Status View

Overview:

To group systems by their status, the user needs to press the Group By button which is located in the footer of the window (1) and choose "System Status" option from the menu (picture below).
The grouping which is chosen is marked as disabled.

Image Modified

Image Modified

The user navigates to a similar view where all systems are grouped by statuses, starting with systems which have an "Error" status at that time (1) and are grouped under the "Error" group.

To navigate back the user may choose the same navigation through the Group By button with the "System Group" option. 

c. Edit  Edit View

Overview:

To enable the customization level the user needs to press the Edit View button which can be found in the footer of the window (picture below).

...

• To find a particular system in the list the user can use the "Search field". It displays the user all the systems which contain the input from the "Search field".
• To hide a system the user should uncheck the checkbox. To show a system the user needs to check the checkbox.
• OK button applies all the changes in the view.
• Cancel button closes the dialog.

2. System Detail view

Selecting a system tile directs the user to the second level of the cockpit where she/he can observe a specific KPI which is assigned to the system.

To navigate back to the monitored the monitored system view, the user should select the System Selection button located in the header.

Under the header the user can see the tab-menu with a possibility to choose from one of the particular categories such as "ALERTS", "DATA MANAGEMENT", "USER BEHAVIOUR" or "SYSTEM HEALTH".

The user can choose one of the displayed categories (e.g. "DATA MANAGEMENT") to review the results.

List of available tiles present in your installation depends on the version of the Insights, installed InsightsInsights modules and other Datavard products.

Image Modified

The user can click on Image Modified in top right part of the window to return to the monitored system view. 

Alerts Tab

The first tab 'ALERTS' displays the user all the alerts which are currently present in the system with additional information as is type and the time of alert start and end.

The 'Comm.' (Comments) column in the table provides information about the alert from the Datavard Insights e.g. if the IT support support is already working on this error.

The column 'Type' shows the user, if alerts are closed or open. 

See See Appendix G for  for more information about alerts. 

Image Modified