(Glue-2205) Q: In typical SNP Glue™ installations, which team in the business of a company "owns", runs and operates SNP Glue™ typically?
To operate SNP Glue™ in a productive environment, there are different options for how to run the data extraction out of SAP. You can implement an SAP-led data provisioning process or a business-led process.
SAP-led data provisioning
Process (simplified):
- Business analysts requesting data for further consumption from the SAP team (Data Request template or process to be established
- SAP team is setting up the extraction and transformation rules in SNP Glue™ and seeks confirmation from the business before the actual extraction
- Once confirmed, SNP Glue™ automatically extract the data set and takes care of any delta loads and updates
- Every extraction can be used many times and/or for new upcoming requirements
- The final state will provide a rich catalog of existing data extractors which can be added to the data request template
Engagement model:
- Initially, a lot of iterations between SAP/IT and business will be needed to identify and confirm the required data sets and formats
- Going forward, high standardization, automation, and governance of the overall data provisioning process and data pipelines
Ownership:
- The business owns the tool and process, SAP/IT supports and operates
- Strict split between SAP and business – SAP for the technical operation of the tool, business for data consumption and analytics
- No need for the business team to learn and adopt SAP skills
- Maintenance and technical support is done by SAP/IT
- The possibility of re-using the SNP for other units and purposes
Business-led data provisioning
Process (simplified):
- SAP/IT is setting up and deploys SNP Glue™ and hands over to business
- Business analysts are using the tool independently and set up the extraction and transformation rules in SNP Glue™
- SNP Glue™ automatically extract the data set and takes care of any delta loads and updates
- Every extraction can be used many times and/or for new upcoming requirements
- The final state will provide a rich catalog of existing data extractors which can be added to the data request template
Engagement model:
- The business operates the tool and identifies the required datasets and define the output formats in the target system
- SNP Glue™ capabilities such as BPL (Business Process Library) will support and simplify this process
- Going forward, high standardization, automation, and governance of the overall data provisioning process and data pipelines
Ownership:
- The business owns the tool and process and operates, SAP/IT takes care of technical supports
- Business is responsible for tool operating, extracting, consumption and analytics
- The business team need to learn and adopt certain SAP skills
- Maintenance and technical support is done by SAP/IT
- The possibility of re-using the SNP for other units and purposes remains