Symptoms

#1 A customer tried to generate PI Dashboards through t-code /DVD/APPD_DASHBOARD but nothing happened after the action.

#2 During a configuration of DI, the following message appears and PI metrics cannot be set up:

"System type SAPSYS is not supported"

#3 After a setup of the SAP PI system in Datavard Insights (DI), the following messages appear in t-code /DVD/APPD_DI_CON:

"Failed to register this system"

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and the next one in t-code /DVD/APPD_STATUS:

"Connection failed" & "Event analytics is not yet customized"

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Reason and prerequisites

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#1 A generation of Dashboard is dependent on Datavard Insights landscape configuration.

#2 The system for PI has to be set as a Java NetWeaver type and not as a standard ABAP type.

#3 In the customer's landscape, ABAP system was missing and Java system was configured with improper type and profile. If Datavard Insights is not correctly configured, the communication with Event analytics doesn't work.

Solution

Since Datavard Insights is a tool primarily used for SAP ABAP systems and also installed on SAP ABAP systems, then the primary condition is to add an ABAP type system into the landscape and then a Java type as well.

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