Data is not shown in the Controller after couple of hours

Symptoms

After scheduling background jobs for collecting data in order to show them in Controller, the data are not available any more on the Controller's side after a couple of hours of successful collecting.

The manual launching of jobs was needed. After a couple of hours, the problem appears again.



Reason and prerequisites


Strict Security policies on a customer's side. The customer uses a Security weaver which serves to manage the system rights of users. It removes respective roles (eg. SAP roles, /DVD/APPD_ADMIN, /DVD/MON role) after the scheduled time.

Immediately after the role is removed, the Controller stops displaying data. 


Security weaver

Solution

The customer has to change/manage a role assignment management for a respective user to prevent the manual job launching. 

The role has to be permanently assigned to keep permanent monitoring.   

More details

ABAP agent 1904