(GLUE-1812) Q: In typical Glue installations, which team in the business of a company "owns", runs and operates Glue typically?
To operate Datavard Glue™ in a productive environment, there are different options how to run the data extraction out of SAP. You can implement an SAP-led data provisioning process or a business-led process.
SAP-led data provisioning
Process (simplified):
Business analysts requesting data for further consumption from the SAP team (Data Request template or process to be established.
SAP team is setting up the extraction and transformation rules in Datavard Glue™ and seeks confirmation from the business before actual extraction
Once confirmed, Datavard Glue™ automatically extract the data set and takes care of any delta loads and updates
Every extraction can be used many times and/or for new upcoming requirements
Final state will provide a rich catalogue of existing data extractors which can be added to the data request template
Engagement model:
Initially, a lot of iterations between SAP/IT and business will be needed to identify and confirm the required data sets and formats
Going forward, high standardization, automation and governance of the overall data provisioning process and data pipelines
Ownership:
The business owns the tool and process, SAP/IT supports and operates
Strict split between SAP and business – SAP for the technical operation of the tool, business for data consumptions and analytics
No need for the business team to learn and adopt SAP skills
Maintenance and technical support is done by SAP/IT
The possibility of re-using the Datavard for other units and purposes
Business-led data provisioning
Process (simplified):
SAP/IT is setting up and deploys Datavard Glue™ and hands over to business
Business analysts are using the tool independently and set up the extraction and transformation rules in Datavard Glue™
Datavard Glue™ automatically extract the data set and takes care of any delta loads and updates
Every extraction can be used many times and/or for new upcoming requirements
Final state will provide a rich catalogue of existing data extractors which can be added to the data request template
Engagement model:
The business operates the tool and identifies the required datasets and define the output formats in the target system
Datavard Glue™ capabilities such as BPL (Business Process Library) will support and simplify this process
Going forward, high standardization, automation and governance of the overall data provisioning process and data pipelines
Ownership:
The business owns the tool and process and operates, SAP/IT takes care of technical supports
Business is responsible for tool operating, extracting, consumptions and analytics
The business team need to learn and adopt certain SAP skills
Maintenance and technical support is done by SAP/IT
The possibility of re-using the Datavard for other units and purposes remains