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Job log should direct you further down through the troubleshooting process - in our example, the error occurs in the Datavard Java connector during the execution of an SQL query.  

Since Glue works with several types of storages, please refer to the storage type specific troubleshooting guide below for more information.ADD STORAGE SPECIFIC LINKS

Collecting logs for analysis

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To collect logs, go to transaction /DVD/GLUE. In the drop-down menu, that is displayed after clicking on the Datavard logo, select the option Download logs

In the pop-up window fill the desired location for logs and the time period when an error occurred.

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