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The Outboard Service is generating application logs for each usage of the service. Sometimes it happens that you need to find a specific phrase in logs but standard SAP functionality doesn't provide such function. Therefore, our Log explorer could become very handy. By using of Log explorer you are able to find all logs that contain specific text.
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Log reference in HTTP response
In case of an internal processing error, the service will return HTTP code 500 with the response message containing a reference (log handle) to the service application log. Based on this log reference, you are able to get more information regarding the error.
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- Open transaction /DVD/CRP
- Chose Choose Goto menu
- Chose Choose Display application log by handle
Example of error
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message with log reference
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HTTP error: 500 Internal server error WrsUNhF2ibxX0000mAWm80 Storage ID 'ZHDP_TEST1' does not exist. |
Log reference is 22 characters long string.
Disable application logs based on external ID
Each content repository access creates application logs on the SAP system. This can cause issues with memory consumption. You can define which application logs shouldn’t be created.
Transaction: /DVD/CRP_LOGR
In table maintenance, you can define patterns for application log external id which will be excused from logging.
External id is created as follows: <Source ID>.<URL Command>.<Document ID>.<Comp ID>
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Please note: If you switch off logging, in case of an error, there will be limited or no information for further troubleshooting. |
Retention management
If the functionality is not working as expected or described in the documentation, please check processing logs using transaction SLG1 for the following objects:
- Log object: /DVD/CRP
- subobject: /DVD/CRP_RM
- Log object: /DVD/RMX_SARA
For an issue resolution or more details, please check error message long text when available.
ICM parameter health check
Transaction will check whether important ICM parameters have recommended values.
Transaction: /DVD/CRP_ICM